Ecozen Support

We’re here to help, fast.

Raise a service or installation request, track an existing ticket, or reach our grievance officer — all from one place.

WhatsApp Chat with us Call us · Toll-Free 1800 843 8180 Installation & Service installation@ecozensolutions.com

Working hours Mon–Sat, 10am–7pm

Tell us who you are and what you need — we’ll route it straight to the right team, whether that’s a technician visit, an installation slot, or a distributor query.

Type of Customer *

Type of Request *

Service Request Form

Full Name *

Mobile Number *

Email Address

Pincode *

City *

State *

Street Address *

Source of Purchase *

Our products are designed to operate without a regulator. Please ensure the regulator is bypassed.

Service Request Form

Enter your Company Name *

Your POC Name

Mobile Number *

Your Email Address

Pincode *

City *

State *

Street Address *

Product Type *

Product Category *

Issue Category *

Your Quantity * Please enter a value less than 100.

Enter your Issue Description *

Please upload your PDF/images here JPG, PNG, or PDF, up to 5MB.

Already raised a request? Track exactly where it stands — from technician assigned to visit completed — without calling in.

Most issues are resolved at the first point of contact. If yours needs to go further, here’s exactly how it escalates.

After-Sales Support

For any grievance on a purchase made through our website or a marketplace, reach out first:
1800 843 8180 · installation@ecozensolutions.com

Grievance Officer

If your query isn’t resolved within 14 days, escalate directly to our Grievance Officer:
care@ecozensolutions.com

Working hours: Monday–Friday, 10am–6pm

We’re here to help, fast.

Service Request Form

Inspection Request

Service Request Form

Service Request Form